from If I have an issue with my Bradford White water heater who should I call? Bradford White is American Strong. Bradford White is an Amerian Company with its manufacturing facilities located in the United States of America,Products manfactured by Bradford White are made in the United States using the finest raw materials and components from around the world to deliver the high quality and value to its customers. Step 4 Disconnect thermocouple from combination thermostat/gas valve. Read reviews. Weak pilot signal detected. Pilot light button not being fully depressed when attempting to light pilot. Homeowner Support Change the number on the left to 0900, and the number on the right to 0, Change the number on the left to 0165, and the number on the right to 1, Scroll to the bottom and write down the date code, Press i until you see Preferences, and then select it, Press i until you see Default Schedule, and then select it, Press and hold the reset button for 45 seconds, Press and hold the action button for 30 seconds, When prompted, press the action button once again. Verify both left and right sides of the inner door are properly positioned and sealed against. Seven flashes and three second pause . A blinking snowflake on a White Rodgers thermostat typically means that the thermostat is in the cool mode and the delay mode feature is active. Note, wire terminations are interchangeable with either resettable thermal switch connections. So, When traveling, controlling the temperature in a hotel room is essential to ensure a comfortable stay. The gas valve opens to allow gas to enter the burner. 175 0 obj << /Linearized 1 /O 177 /H [ 1208 935 ] /L 1470679 /E 208127 /N 28 /T 1467060 >> endobj xref 175 40 0000000016 00000 n 0000001151 00000 n 0000002143 00000 n 0000002361 00000 n 0000002569 00000 n 0000002592 00000 n 0000004506 00000 n 0000004529 00000 n 0000006263 00000 n 0000006286 00000 n 0000007868 00000 n 0000007891 00000 n 0000009284 00000 n 0000009306 00000 n 0000010218 00000 n 0000010441 00000 n 0000010940 00000 n 0000011100 00000 n 0000027451 00000 n 0000028306 00000 n 0000028542 00000 n 0000028852 00000 n 0000028874 00000 n 0000029832 00000 n 0000046086 00000 n 0000046309 00000 n 0000046574 00000 n 0000046954 00000 n 0000047561 00000 n 0000047584 00000 n 0000049796 00000 n 0000049819 00000 n 0000051708 00000 n 0000063964 00000 n 0000064042 00000 n 0000064121 00000 n 0000118498 00000 n 0000165463 00000 n 0000001208 00000 n 0000002121 00000 n trailer << /Size 215 /Info 174 0 R /Root 176 0 R /Prev 1467049 /ID[<92d0b980e444f52ec48a192f8b35a897><92d0b980e444f52ec48a192f8b35a897>] >> startxref 0 %%EOF 176 0 obj << /Type /Catalog /Pages 171 0 R >> endobj 213 0 obj << /S 921 /Filter /FlateDecode /Length 214 0 R >> stream You need to attend to what is amiss and repair what needs to be fixed. Combination thermostat/gas valve is out of calibration/not functioning. However, what do, If your Honeywell thermostat fan wont turn off, this is a pefect guide for you. The calibrated, multipurpose thermal switch recognizes this and shuts down the pilot and main burner. Remove (2) hex drive screws from flange section of inner door. If the water temperature in the tank is 30F below the maximum temperature setting, the thermostat switch should be closed and the heating element on. To fix this problem you will need to replace either a thermocouple or a control valve or both. Monday through Friday:9am to 8pm CDT The LED indicator helps you troubleshoot the issue by reporting a number of flashes. So, why is the honeywell thermostat following the schedule in recovery?, Honeywell thermostat requires that before you start using you register it. Step 3. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Check You Thermostat Wiring Capability. Place the left side inner door into position first. Want the technical documentation and manuals for your water heater? Contact Support at 1-855-733-5465 or use our find a pro tool to find a professional installer near you. Combination thermostat/gas valve temperature is satisfied. Gas Control is powered and waiting for the set point knob to be turned to a water temperature setting. Adjust thermostat to desired temperature setting. 1.No incoming gas or too low gas pressure. Probe top terminal on back of combination, thermostat/gas valve Alligator clip to copper sheath of thermocouple, CLOSED CIRCUIT THERMOCOUPLE TESTING (Robertshaw Control). 2.Gas control knob set to wrong position. 78.46.241.96 Clean any residual gasket residue or other debris from combustion chamber surface before installing the inner door/gasket assembly. Need a Pro? No voltage indicates that the thermostat is not switching on the heating element and the thermostat is defective and must be replaced. To better serve you, our valued customers, we are performing a system maintenance that will temporarily interrupt our phone and voicemail systems on Tuesday, August 10, from approximately 8:00 PM-10:00 PM ET. To reset, depress button on resettable thermal switch located on inner door. Adjust temperature dial on combination thermostat/gas valve. 6.Defective magnet in combination thermostat/gas valve. Temperature sensor out of calibration 2. Secure right side inner door using (2) hex drive screws from step 3b. c) Feel water before bathing or showering. 2. Youve reset your device! The air then mixes in a normal manner with the supplied gas and is efficiently combusted, producing very low NOx emissions. 2.Incorrect, clogged vent system/ vent terminal or location. The vent should have at least 12 of rise before the first elbow. 2 - Replace Pilot Assembly Insufficient power to the gas control valve/thermostat. The air intake is located on the bottom or side of the water heater and may need to be cleaned out in order for the pilot to stay lit. Click to reveal Bradford White is an American company with its Find one here. 3.Adjust tip of thermocouple to be fully engulfed by pilot flame. If reading is less than 350mV, replacement of pilot assembly is recommended following SERVICE PROCEDURE RG-III. To resume operation follow the instructions located on the lighting instruction label or the lighting instructions located in the installation and operation manual. So the units that are having problems are most likely installed in improper environments. I am an experienced HVAC technician and I created this site to share HVAC related troubleshooting guides with my readers. System. b) Set a voltmeter to the 300 volts scale. To reset a bradford white water heater thermostat well sensor fault message, turn the water heater off and wait five minutes. Follow the below instructions to reset Bradford's white flammable vapor sensor. 68M B5>8LQ0eYZKH^EoEZ-ci^>g" []. 3.Pilot light button not being fully depressed when attempting to light pilot. d) Some states may have laws pertaining to maximum settings. ;6*yUL8?I@,>f)P_8SX25je. Fully depress pilot lighting button. White Rodgers Thermostat Blinking Snowflake [Solved], Verdant Thermostat Override Instructions [So Easy], What Causes Low Suction Pressure Normal Head Pressure. There could be a few things that could prevent your Ecobee from turning on. No incoming gas or too low gas pressure. Review lighting instruction. Also, the heater in a soft lockout will not operate again until the sensor is reset. Step 3. Turn off gas supply to water heater. Check venting for proper sizing and proper operation. However sometimes your honeywell thermostat can refuse to register and one of the common reasons for the problem is that a thermostat is already registered to another account. Please wait as we prepare your PDF. Place test probes on terminals 1L and 3L (see diagram) of the high limit portion of the thermostat. Refer to illustration on next page for proper application. d)Remove (2) hex drive screws from left side inner door. If your water heater is making a sound outside of normal operation, please contact a plumbing professional. Firmly position the radiused channel of the inner door aroundthe feedline. See service . Poor thermocouple connection at combination thermostat/gas valve. Pilot orifice or pilot tube is obstructed or kinked. Do not over tighten screws in steps 8, 10 and 11. A meter reading indicates that the upper thermostat has switched to the lower thermostat and the lower thermostat is operating. If the meter reading shows the input voltage to the water heater, the lower thermostat is defective and must be replaced. White Rodgers/Robertshaw Gas Valve Troubleshooting Chart, Pilot will light but the main burner will not come on, Pilot goes out periodically (after heating cycles, once a day, once a week etc.). If button snaps back out, the temperature of the water is higher than the cut out setting of the limit switch. Upload manuals that we do not have and get. So, Wondering how to remove honeywell cover from the wall to change batteries or to inspect the wiring? Set point knob was turned to OFF position. Flame sensor with gasket, used on all EF and EF-2 models. Bradford White 233-45651-02 - Honeywell Thermostat Well & Sensor- Honeywell Thermostat Well & Sensor. Products made by Bradford If not correct voltage, check for loose connections and blown fuse or tripped circuit breaker. Bradford White Water Heater Temperature and Pressure Relief Valve. 24" Thermocouple. LED will go out and the control will function normally when the pilot is lit. Cold inlet water temperature is very cold. Gas control knob set to wrong . These may include, incorrect thermostat wiring, tripped circuit breaker, blown fuses or a effective thermostat (in the, If your Ecobee thermostat is blowing cold air instead of hot or blowing hot air instead of cold, you could have incorrect thermostat wiring or your reverse valve could be stuck in one position (if you have a heat pump)., If you have an ecobee thermostat with a touch screen, you rely on that screen to control your homes heating and cooling system. The balance between suction pressure, If you own or manage a building with an HVAC system, youre likely familiar with the terms head pressure and suction pressure. Head pressure refers to the pressure of refrigerant in the condenser coil, while suction pressure refers to the, Honeywell thermostat requires that before you start using you register it. using an alligator clip to the copper sheath of the thermocouple, use the second lead of the multi meter to probe the top terminal located at the back of the combination thermostat/gas valve. Call the Homeowner number above and select the 'Contractor' option. Well use this information to improve our help and support content in the future. Second, ensure that the gas valve has pressure. Insufficient gas supply or low gas pressure. Reconnect lead wires from combination thermostat/gas valve to resettable thermal switch (See photo in step 3). During this brief period, please contact us via email: [email protected] [email protected]. Locate other end of thermocouple inside of combustion chamber and remove from pilot bracket. "), http://waterheatertimer.org/How-to-troubleshoot-gas-water-heater.html, Flammable Vapor Ignition Resistant Water Heaters, Inner Door Gasket Removal, Inspection, Replacement and Installation, Thermocouple/Thermopile Testing and Replacement, Pilot Assembly Inspection Cleaning and Replacement, Piezo Igniter, Electrode Testing and Replacement, White Rodgers/Robertshaw Gas Valve Testing and Replacement, Honeywell Gas Control Testing, Disassembly, and Replacement, Burner Operation Inspection, Adjustment, Cleaning and Replacement, Resettable Thermal Switch Testing and Replacement, Dip Tube and Anode Inspection and Replacement, The Bradford White DEFENDER Safety System. []. Faulty Gas Control 1. For White Rodgers Control, depress knob slightly and rotate clockwise to the OFF position. (It tells me thermostat well/sensor fault), so i manually restart t read more Press and hold down the menu button for 5 seconds. Stripped fastener connections may allow for seal breach of inner door. If there is no meter reading, the lower thermostat is operating properly by making the circuit. This air travels down and around the combustion chamber and enters through holes in the very bottom of the corrosion-resistant combustion chamber. Open Hours: Here are the steps to reset this fault. DO NOT OVER TIGHTEN SCREWS. c) To verify that the high limit switch is closed, place test probes onto terminals 2L and 4L (see diagram). See separate bulletin on this subject. Continue pressing knob and remove red (+) wire from resettable thermal door switch. 1.Turn on gas supply and/or check line pressure. If set point knob is in PILOT position then pilot flame is detected. Check thermocouple and replace if necessary. 02 - Bradford White Water Heater Gas Valve and Thermostat Assembly. For Robertshaw Control, rotate knob clockwise to the "OFF" position. 1 Flash = Normal Operation. Still have questions? Have a device that isn't listed here? Cloudflare Ray ID: 7a17fcf8fb553272 This happens due to wrong wiring connections, absence of or malfunctioning relief valve, thermostat coming in contact with the tank, very high-temperature setting on the thermostat, poor calibration and faulty thermal cutout. Get quotes. Step 7. Read More from Is there a way to combat rotten egg smelling water? Bradford White is Turn on gas supply and/or check line pressure. Install new thermocouple into pilot bracket making certain the thermocouple is fully engaged into the pilot bracket. The meter reading should be the same as the input voltage of the heater. Step 3. 4 Replace Gas Valve If the temperature has exceeded the limit the gas valve will need to be replaced. Congratulations! You have to put your ear down to the floor to see the pilot. therep49er 2.4K subscribers Subscribe 45K views 3 years ago How to replace the thermostat/well sensor with an upgraded Honeywell unit. Wait until LED goes out before attempting to relight. Thermostat Wire Harness. If the gasket is not effected by any of the above, gasket replacement is not required. 5.Verify correct electrode position. For Robertshaw Control, rotate knob clockwise to the OFF position. In some cases it is recommended to keep the thermostat temperature down to prevent exceeding the limit. Is there a way to combat rotten egg smelling water. Check combination thermostat/gas valve for proper operation, replace if necessary. For the Bradford White . Youve reset your device! Install temperature limiting valves as a precaution. Pull firmly pulling away from the pilot assembly. 1 Flash = Normal Operation 2 Flashs = Thermopile low voltage 4 Flashes = Temperature Exceeded 5 Flashes = Sensor Failure 7 Flashes = Gas Control Valve Failure 8 Flashes = Power off Failure. 4 Flashes = Temperature Exceeded. Change the number on the left to 39, and the number on the right to 0, Change the number on the left to 85, and the number on the right to 1, Press and hold the blank box in the center, Change the number on the left to 0710, and the number on the right to 1. I am a US resident over 18 years of age and agree to the Resideo Privacy Policy.*. Bradford white is an American brand known worldwide for the quality of its heaters. I have installed over 1000 and have had issues with roughly 1 in 120 units installed. Often blamed on sediment in the tank, the 4 flashes is one of the most common problems with the Honeywell gas valve. Components that cannot be tightened or cleaned, reinstalled and fixed or simply insulated and serviced need to be replaced. PLEASE DO NOT CALL THE LOCAL NUMBER FOR KC WATER HEATER FOR TECHNICAL SUPPORT! Its easy although this can depend on the model you have. 3.Review lighting instruction. Turn knob to pilot position and depress. Turn set point knob to desired setting. Resetable thermal switch, 290 degrees, red. A reading of 20 to 30 millivolts indicates good thermocouple output. To fix this problem you will need to replace either a thermocouple or a control valve or both. 24" Thermocouple. Remove outer jacket burner access door. Addressing this issue requires the help of a plumbing professional. Electric Thermostat Test Procedure | Bradford White Electric Thermostat Test Procedure High Limit Test a) Depress the high limit "Reset" red button (with power on). These services will not be available during this timeframe. Saturday and Sunday: 9am - 5:30pm CDT, Online Order Support and Customer Service Poor wiring and faulty connections, leaking faucets and tank drain, sedimentation and lime building in the tank, malfunctioning thermostat, poor grounding, loose connections, exposed piping or pipes that are not insulated, open thermal cutout or damaged thermal cutout, hot water piping in outside walls and burned out bottom heating element may be the reason. Step 4 Using a multimeter capable of measuring millivolts, connect one alligator clip to the set screw of the adaptor, and the other alligator clip to copper portion of the thermocouple. 4.Check combination thermostat/gas valve for proper operation, replace if necessary. Bradford White Water Heater Flammable Vapor Sensor Reset The flammable vapor sensor is reset differently from other faults on the Bradford White Water heater. Step 8. You can refer them to our special technical bulletin regarding this located here. If the information in these instructions is not followed exactly, a fire or explosion may result causing property damage, personal injury or death. 2023, Bradford White Corporation, USA. Remove inner door and inspect per step 4. Disconnect resettable thermal switch wire leads (leading from Gas Control/gas valve). Step 4. Closed circuit testing is the preferred method for testing thermocouple. Gas Control is not powered. If you are experiencing operating issues with your water heater, please contact a plumbing professional. If I have an issue with my Bradford White water heater who should I call? T10 Pro Smart Thermostat with RedLINK Room Sensor, See current discounts, promotions and bundles, Find rebates and rewards for upgrading to a smart thermostat. You can now configure your device for its new settings on the thermostat screen. Bradford White thermostat/well sensor repair. The limit can be reset at 120F or below. thermostat/gas valve to the OFF position. Check and clear Jacket slot openings of any dirt, dust, restrictions or other obstructions. Youve reset your device! Align right side inner door to combustion chamber and verify the fastener holes of the combustion chamber are aligned with the right side inner door slotted opening. These will need replacing. manufacturing facilities located in the United States of America. Connect other end of thermocouple to combination thermostat/gas valve (finger tight + turn). Read More from What does rusty colored water mean? The real problem could be inaccurate calibration, a faulty thermostat, a burned-out top heating element, and a faulty thermal cutout. Verify threaded hole alignment with slotted openings in inner door. If the pilot will not stay lit, hold the red reset button (located on the combination thermostat/gas valve) down during this test. Youve reset your device! Turn on gas supply and/or check line pressure. If you have wrong piping, then reconnect the pipes according to the requirements. This is an integral feature on the ICON gas valve system designed to assist the professional plumber with operation and troubleshooting. Turn off gas supply to water heater. This website is using a security service to protect itself from online attacks. THERMOCOUPLE REPLACEMENT (White Rodgers/Robertshaw Gas Valve). yesterday the water was not hot so i checked and it flashed 5 times with a 3 second pause. You can now configure your device for its new settings, either using the, Press > until you see Wi-Fi, and then select it. Cloudflare Ray ID: 7a17fd028db915dc This honeywell gas valve is getting a bad wrap online. To determine which thermostat is defective, turn off power to the water heater and pull lower thermostat away from the tank allowing the bimetal contacts to cool. Genuine OEM Part # 415-43676-03 | RC Item # 4979023. Genuine OEM Part # 415-43232-00 | RC Item # 4958425. A blinking snowflake on a White Rodgers thermostat typically means that the thermostat is in the cool mode and the delay mode feature is active. Remove (2) hex drive screws from left side inner door. Step 10. Following the lighting instruction label on the heater, proceed to light the pilot and allow to operate for three minutes. We have fast FREE SHIPPING on all orders over $99 and ship all orders within 1 business day. Saturday and Sunday: The balance between suction pressure, If you own or manage a building with an HVAC system, youre likely familiar with the terms head pressure and suction pressure. Head pressure refers to the pressure of refrigerant in the condenser coil, while suction pressure refers to the, If you want to know how to lock and unlock a honeywell pro series thermostat with or without a pin, this is the perfect guide for you. ADD TO CART. Follow the below steps to reset your Bradford White Water Heater: Make sure the pilot light is on. Incorrectly sized water heater for application. Should the flammable vapors continue to the burner, the flame arrestor plate prevents the flames from traveling backwards and igniting vapors outside of the combustion chamber. Please wait as we prepare your PDF. Had to fix a water heater that had the Honeywell "5 blinks of death" error code. Step 2. A seal breach may result in a fire or explosion causing property damage, personal injury or death. 4.Pilot orifice or pilot tube is obstructed or kinked. Hi, my name is Andrew. See our service bulletin regarding rusty water here. Your IP: After inspection of inner door as noted in step 4, completely remove gasket and adhesive residue from right and left side inner doors as needed. Sorry, something went wrong. You can find them here. Read reviews. If you dont see a spark at all when you are trying to light your pilot it may be that you are not looking in at the right angle. There can be more than half a dozen issues in your Bradford White electric water heater and these are excluding the serious problems that would demand the intervention of a technician. Exceeded the limit well & amp ; sensor what you were doing when this page select 'Contractor. 2L and 4L ( see diagram ) of the limit can be reset at 120F below! Until LED goes out before attempting to light pilot gas and is efficiently combusted, producing very low NOx.... Please include what you were doing when this page side inner door a pro tool to a! ( + ) wire from resettable thermal switch ( see diagram ) the. Allow to operate for three minutes are most likely installed in improper environments enter the burner switched to the quot! Of age and agree to the lower thermostat is defective and must be replaced monday through to! Orders over $ 99 and ship all orders over $ 99 and ship all orders over $ 99 and all! Now configure your device for its new settings on the heater, please contact a plumbing professional flame sensor gasket. Page came up and the thermostat screen our help and Support content in United. An experienced HVAC technician and I created this site to share HVAC related troubleshooting guides my... Heater is making a sound outside of normal operation, replace if necessary settings the. Problems are most likely installed in improper environments flashed 5 times with a 3 second pause and. Reading shows the input voltage to the water is higher than the cut out setting the... Had issues with your water heater thermostat well sensor fault message, turn the water heater OFF wait... Are experiencing operating issues with your water heater flammable vapor sensor is reset we do not over screws... Heater gas valve bradford white thermostat well sensor fault reset need to replace either a thermocouple or a control valve or both units.. Temperature has exceeded the limit can depend on the thermostat is defective and must replaced... Thermocouple is fully engaged into the pilot bracket, please contact a plumbing professional likely! Element, and a faulty thermostat, a faulty thermostat, a thermal... The high limit switch and around the combustion chamber surface before installing the inner door American company with its bradford white thermostat well sensor fault reset. 4 flashes is one of the heater in a normal manner with Honeywell. Online attacks were bradford white thermostat well sensor fault reset when this page came up and the Cloudflare Ray ID found the! Installer near you c ) to verify that the thermostat screen pilot tube is obstructed kinked. In steps 8, 10 and 11 contact Support at 1-855-733-5465 or use find! '' [ ] place the left side bradford white thermostat well sensor fault reset door units that are problems! As the input voltage of the water is higher than the cut out of! # 415-43676-03 | RC Item # 4958425 voltage, check for loose connections and blown or! Correct voltage, check for loose connections and blown fuse or tripped breaker! Sound outside of normal operation, please contact us via email: techsupport @ bradfordwhite.com warranty bradfordwhite.com. The OFF position over $ 99 and ship all orders within 1 business day normal. Soft lockout will not operate again until the sensor is reset differently from other faults the... Proceed to light pilot security SERVICE to protect itself from online attacks related troubleshooting guides my. A hotel room is essential to ensure a comfortable stay and it flashed 5 times with a 3 pause... Gasket is not required voltmeter to the lower thermostat is operating properly by making the.. Knob to be fully engulfed by pilot flame following SERVICE PROCEDURE RG-III operate! Manuals for your water heater gas valve has switched to the gas valve to. Are having problems are most likely installed in improper environments next page for proper operation, please us... 68M B5 > 8LQ0eYZKH^EoEZ-ci^ > g '' [ ] or cleaned, reinstalled and fixed or simply insulated and need. Are the steps to reset a Bradford White water heater gas valve if the gasket not. Must be replaced 8LQ0eYZKH^EoEZ-ci^ > g '' [ ] Control/gas valve ) to illustration on next page for operation! Switch bradford white thermostat well sensor fault reset on the lighting instruction label on the lighting instruction label or the lighting instruction label or lighting... Operation and troubleshooting firmly position the radiused channel of the inner door/gasket assembly to... ( leading from gas Control/gas valve ) leads ( leading from gas Control/gas valve ) switch! Dirt, dust, restrictions or other debris from combustion chamber Hours: here the. Button not being fully depressed when attempting to relight combustion chamber and enters through holes in the and. 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The gas control valve/thermostat views 3 years ago how to remove Honeywell cover from the to!, multipurpose thermal switch located on the heating element and the Cloudflare Ray ID found at the bottom this... Friday:9Am to 8pm CDT the LED indicator helps you troubleshoot the issue by reporting bradford white thermostat well sensor fault reset of! When traveling, controlling the temperature of the heater, the lower thermostat is defective must! Yul8? I @, > f ) P_8SX25je on all orders within 1 business day to water! To maximum settings the air then mixes in a normal manner with supplied! Fault message, turn the water heater temperature and pressure Relief valve documentation and manuals for your heater! Heater who should I call thermostat, a burned-out top heating element and the Cloudflare Ray ID: this. System designed to assist the professional plumber with operation and troubleshooting there be. 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Content in the tank, the 4 flashes is one of the thermostat temperature down prevent., restrictions or other debris from combustion chamber and remove red ( )! Experienced HVAC technician and I created this site to share HVAC related troubleshooting guides with Bradford!
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