While most wont have issues with valves blocking the brine tank, it remains a possibility. Could one of these be the cause of the brine tank not being re-filled with water? To set the time for regeneration on your unit, Press >, then change the time with the + or button. Program the control head properly and unclog the control head. Blocked drain hose and control might also be the reason behind the excess of water. If the brine tank is not refilling, check if the water softener is connected to your waterline. The water softener could be disconnected from your water supply, but you will also want to check if the brine tank is connected to the water softener. To check if this is the issue, set the regeneration timer to daily and check if you can hear the system regenerate at the scheduled time. Smith 35000-Grain Water Softener System. Press question mark to learn the rest of the keyboard shortcuts. Since repairing or replacing the motor is expensive, maintain it and use the device as instructed. Any ideas on what to do? Error codes are another common issue with GE water softeners. However, the issue can be caused by multiple factors. However, if no or too little enters into the brine tank, then it affects the regeneration cycle, and then the water conditioner fails to reduce the hardness properly. Turn the valve back to its service position and check for any leaks. Our Technical Support Group can help you solve problems, commission your appliance or system or offer you to provide all maintenance and service of your installation as an account. Moreover, the water looks cloudy and even loses its color. We never tested for water hardness before and tested today. Together with you they will schedule a visit. Some water softeners allow you to turn the bypass valve off, so thats the first thing to check. $75/mo suggested payments with 6 month special financing. bypass is turnoff and water is flowing into water softener. There are two significant steps to take identifying the issue and stocking up on the required tools to fix the problems. But, if it is not moving freely, then it is necessary to clean your brine tank thoroughly. This happens mostly when the softener experiences a long power outage. A.O. For this, either call the water filter company to send the repairing person or test the hardness of the output water on your own. As its name suggests, the Kinetico water softener doesnt use electricity; instead, it relies on the kinetic force of water to work and has no timer or buttons. Many customers have complained about the poor-quality design of the softener systems, and some people experienced leaks in the tanks, valves, or pipes. Water Softener Problems With Water In Brine Tank, 6. The power loss protection feature is useful, preventing the system from forgetting your saved settings in the case of a power outage. If it is there, break it. You may face a great deal of problems in your household or business due to the usage of hard water. Contact information T: 01252 551 540 E: [email protected] Availability Our Technical Support staff is available from Monday to Friday, from 8.30hrs until 17.00hrs. Smith Water Softener Unboxing and Review + DISASTERhttps://youtu.be/xQQgVPmsQgAFull Detailed Installation Video on link below:https://youtu.be/fRI2D9P0jW8---------------------------------------------------------------------------------------------------------------------------------------------DisclaimerFollowing disclaimer is for all my videos posted on my channel including but not limited to reviews, repairs, automotive, household repairs, computers, electronics etcI am a Do It Yourself person, also known as DIY/mechanic. Water Softener Causing Low Water Pressure, Popular Water Softener Brand Problems and How to Repair Them. Sticking Brine Float. The salt mushing is different from the salt bridging in the sense that the salt first gets dissolved but after that forms a thick layer of mud at the brine tanks bottom area. If this is the problem with your system, then first look at the float switch of the brine tank. All rights reserved. Your softener might be full of water if the system isnt fully draining during a regeneration cycle. Low water pressure is daunting for most homeowners. Improper salt dose setting. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Water softeners look complex, but they are often easier to fix than you think. Efficient use of hot water in your space heating. Many people decide to invest in an AO Smith Water Softener System, primarily because theyre affordable, secondly because theyre easily attainable. If you notice the water is suddenly salty, check the drain hose and unclog it if necessary. Dump out any resin you have in the softener, as well as the old riser tube. Computerized on-demand regeneration requires only 12 to 16 gallon of water and 2.5 to 4 lb. Looks like softener is not working as water before and after the softener is having same hardness. To exclude this possibility, sterilize your system with chlorine or hydrogen peroxide. Please fill out the form below. (Important Facts Explained), Water Softener Leaking: (Reasons And Solutions), Best Sediment Filters for Well Water (Reviews & Guide 2023 Edition), How Much Salt Does A Water Softener Use? Salt in the brine tank is depleting over the time but softener is not reducing the hardness. However, if youre one of the many thinking about purchasing an AO Smith Water Softener, youre going to want to read this first. The most common is a faulty regeneration timer. These beads typically last as long as the system. Over a short period of time, those gallons add up fastespecially for larger families or households that have frequent guests, backyard pools, and so on. While you can solve some water softener issues on your own, other problems will require the help of a . However, the most common problems reported include unresponsive control panels and water softener error codes. Rotate the softener valve to bypass position and turn the dial on to start a manual regeneration. If your water softener is not working correctly, then you must have to do testing first. Smith 40000-Grain Water Softener System. The second reason is the salt bridging or salt mushing. Your email address will not be published. Before concluding, check the cables and make sure they are not damaged. Low capacity. We may earn compensation from some providers below. These will eventually start to bond together, forming a mass of salt at the bottom of the tank. Control head program wheel, not rotating. This unit has several valve and drain connections: Refill Controller, Regenerant Tube connection, Injector and Cap, Backwash Drain Control and Injector Screen Filter. But if it is not, then you are very near to face some serious issues. Clogs and build-ups on the components may also prevent the system from regenerating. Therefore, AO Smith customers end up paying more and having to do more to keep their water softeners in top shape. Once you have the new piece, follow the steps below. So lets move on to mushing. Another indicator the resin beads are not working correctly is by noticing floating particles in the softened water. Water Softener Makes Water Brown 4. This means that we have third-party proof that AO Smiths systems are capable of industry-standard water softening. Then the water softener adds more water to the brine tank causing it to overflow. If your system is old or if you dont know how old it is, inspect its components for wear and tear damage, such as cracks in the tank and o-ring damage. The different grain capacities available for this system are: Our verdict:The AO Smith Water Softener is a good option if youre looking for a compact water softener system thats relatively easy to install and offers a fast and quiet regeneration. Salt sensing technology adapts to your water usage using less salt, water and energy. First, to fix a water softener clogged with salt, you will need a broom or a mop, a plastic container, a wet/dry vacuum and around 2 gallons of hot water. Page 31 TB-A028-06 - A. O. SMITH - FVIR INTELLI-VENT TROUBLESHOOTING CHART LED STATUS PROBLEM SOLUTION The self diagnostic test has 1 Turn off power to the water heater. After this process, the saturated resin must be regenerated with a time or flow controlled regeneration procedure. However, this system isnt as high-performing as some of the best traditional water softeners with a separate resin and salt tank, and some of the parts included in the unit are flimsy and not built to last. The concentration level is measured in ppm or mg/l. The brands water softeners have few problems, and youll unlikely have issues with them. The notable setbacks of AO Smith Water Softeners are: The AO Smith systems have pretty average warranties: a 5-year warranty on mechanical and electronic parts and a 10-year warranty on tanks and control heads. Ensure all FV detected the flammable vapor sensor wiring, the ignitor assembly plug, and the sensor is either open or shorted. Smith reserves the right to make product changes or improvements at any time without notice. To make sure that the problem is due to salt bridging, take anything long such as a broom or a piece of steel, and try to push it down to the bottom of the tank. The float valve is set too high: The float valve controls the level of water in the compartment. With 120-180 mg/l, the water is hard, and more than 180 mg/l, the water is extra hard. Thanks for the info about water softening. Thats 12,000 gallons per month for a household of four people. Especially well water has all these hard water characteristics, we use well water softeners to remove iron and sulfur from it. Control head does not measuring water flow or hardness. Use a screwdriver to push the water softener valve screw and turn it counterclockwise until the tab reaches the Brine or Rinse position indicator. smith below:https://youtu.be/cDkADhlbw6IA.O. And when the less amount of salt gets dissolved, the regeneration process fails to take place, and the system stops making the water soft. Smith Water Technologies. We researched dozens of water softeners, evaluating them on ease of installation, capacity, and effectiveness. They also evaluate the claims made by the manufacturers regarding performance, structural integrity, and safety. Thanks to their high quality resin and high-tech regeneration techniques, our A.O. Puronics IS an all-in-one water softener system. That's 12,000 gallons per month for a household of four people. Some of the best water softeners are built to last for decades and are made from strong, durable materials that are built to last. Improper programming of the control head or timer. Download the general sales terms and conditions. You can do it. * Indicates required fields. Any help would be appreciated. Your soft water demand may also exceed your systems capacity. Puronics offers a Limited Lifetime warranty to guarantee customer satisfaction and savings. 1 year experience video on water softner A.o. Moreover, there might be a possibility that the pressure of your house water is either too low or too high. Also, make sure that the drain hose is not in an elevated position. Excessive water temperature Problems with fitting seal Leaking at weld at spud on tank: see Bulletins 51 & 52: AO Smith. AO Smith is an American manufacturer of water heater units and water treatment products. Unclog and clean plumbing, brine tank, and control head. We have a AO smith 40000 water softener installed by a plumber around 6 months back. A brine float that is not opening and closing correctly can leave brine behind after a water softener regenerates. If the control panel is turning on, but the buttons dont work, order a new clip and change following the steps in your products manual. And when the scheduled time comes, it begins to make the water soft. You should end up with about 2.5-inch of water in the tank. The iron build-up in the resin tank: Another common issue is the iron build-up in the resin tank which can significantly reduce water pressure. Please enter your zip code to find a service provider who is authorized to provide service for your water heater. Check and adjust salt dose setting. (Explained for Homeowner)Continue, Read More Is Soft Water Safe to Drink? We already described the leading causes of a too-full brine or salt tank. all videos are made only for personal record, fun and education.I only make these videos as educational purpose to share my personal experience. Water softeners, like any other systems that rely on manual settings and inputs, are subject to operation errors. The problem is it is very small. To replace the resin bed, follow the easy steps below: Repair Whirlpool Water Softener Problems Water in Tank, Culligan Water Softener Low Water Pressure, Culligan Water Softener Constantly Draining, Water Softener Maintenance: Prolonging Your Softener's Life, working correctly is by noticing floating particles in the softened water, Low Well Water Pressure? Thanks to their high quality resin and high-tech regeneration techniques, our A.O. Debris stuck in the system is one of the most common causes of stuck regeneration, but the issue is straightforward to fix. To solve the problem, you must first order a new gasket. Monday-Friday: 8:00 am to 10:00 pm EST Water Softener Not Softening 8. Many times, the incorrect plumbing of the system becomes the reason for the non-working water softener. These companies evaluate each product rigorously to ensure that no harmful substances leech into your homes water during the filtration process. (Complete Guide). There are a lot of water softener systems on the market, but theyre not all created equalnor are they priced equally. Its not worth the headacheor putting your familys health at risk. Check your brine tank to ensure that it contains enough salt. This efficient feature helps you to save water, salt, and energy. Clean or replace brine float assembly. Altered timer settings due to power failure. Then, check your user manual for targeted troubleshooting. A.O. E: [email protected], Do you have a service request? Read More Best Whole House Water Softener for Well Water With Iron 2023 EditionContinue, Read More How Many Grain Water Softeners Do I Need? Heres what you need to know about AO Smith Water Softener Systems: You probably didnt know this, but there are actually three independent organizations that certify water softener products to ensure they meet specific standards: The Water Quality Association (WQA), NSF International, and the International Association of Plumbing and Mechanical Officials (IAPMO). The fundamental working principle of water softening systems is to help remove Calcium (Ca+2) and Magnesium (Mg+2) ions that cause hardness of water through ion exchanging methods. Bypass mode is on. Flush entire water system + run appliances (disconnect and clean if need be) + clean faucet strainers etc. A salt bridge is by far one of the most commonly experienced water softener problems. Perhaps youll be able to hear it during the regeneration cycle, but it must still be relatively silent, and the sounds must be smooth, like those of a running engine. A clogged or faulty valve may also hinder the appliances functionality. Did you ever find out why it was not working? Low water pressure could be another cause of why your system might be stuck in the regeneration mode. The device as instructed float switch of the most commonly experienced water problems... Ge water softeners to remove iron and sulfur from it valve screw and turn the bypass valve off, thats! Zip code to find a service provider who is authorized to provide service for your water softener not softening.! Sure they are often easier to fix than you think softener valve to bypass position and it! Is turnoff and water treatment products second reason is the salt bridging or salt tank to remove iron and from... 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